About

FAQs

Where are you guys located?

While our hometown is Hartwell Georgia, we're exclusively delivery. No public building. We come to you.

When and where can you deliver?

Most anywhere around the main body of Lake Hartwell, anytime from 9am – 8pm, all year long, with a couple of exceptions. We do not deliver to Westminster SC, Toccoa GA, Clemson SC, or Pendleton, SC. We do best with at least 24 hours notice, but can try to work you in either way. For Daytrips outside of the city of Hartwell, there is a one-time delivery fee of $30.

Will you come by land or lake?

As of 2024, we are coming by land. For that reason, please give us a heads up if your yard and/or parking lot are STEEP or feature STAIRS so we can make preparations!

I'm not from around here. Where's a good local place for a Day Trip?

Here are a few of our favorite local areas (close enough for no delivery fee!)
Big Oaks Recreation Area
Long Point Recreation Area
Elrod Ferry Recreation Area
SC Outlook
Hartwell Lakeside Park

What do I need?

We suggest sunscreen, food & beverages, and a means to keep your valuables dry.

What will you bring?

We'll bring kayaks, life vests, and paddles. Life vests are adult universal (90 lbs and up) and youth universal (under 90 lbs).

What's the weight limit of your kayaks?

Single kayaks ~330 lbs.
Tandem kayaks ~550 lbs.
Canoes ~800 lbs.
SUPs ~280 lbs.

Can I strap a kayak to my vehicle (car, boat, bike, hoverboard, etc) and carry it somewhere?

Hard no.

What happens if I lose a kayak, life vest, or paddle?

You'll have the honor of funding a brand new one, thereby making your permanent mark on LHKRAD. Thank you in advance.

I've made a reservation and need to cancel it. What is your cancellation policy?

We understand. Things happen. Our official policy is that if you cancel 48 hours before the rental is scheduled you'll get a full refund. Cancellations after that incur a $50 fee.

Can I pay with cash?

No.

Can I send you pictures I take while adventuring on your kayak?

Absolutely you can! Or share them on social media and tag us!